Student Support Services: Counselling Support

Find out how to get counselling support at Marsiling Secondary School, and access a list of helplines for urgent mental health needs.

Last updated 25 August 2026

All of us may experience challenges or struggles at different points of our life. Most of the time, we cope by sharing our thoughts with our trusted family, friends and other significant adults in our lives. Sometimes, the challenges resolve, but there might be some days when the challenges might be hard to handle. On these days, you may wish to speak to the school counsellors or student welfare officer.

In Marsiling Secondary School (MSS), counselling services are offered to students who require support to navigate through their difficulties. Through counselling, students are offered a safe space to share about their concerns and work towards improving their mental health and mental well-being.

Our student support services are here to provide you with the necessary support that you need:

Student support staff names, designations and contact emails

Name	Designation	Email
Mr Velu	Senior School Counsellor (SSC)	palanivelu_panchatcharam@moe.edu.sg
Ms Rathi	School Counsellor (SC)	rathi_devi_ramasamy@moe.edu.sg
Mr Raihan	Student Welfare Officer	mohammad_raihan_bin_asraffe@moe.edu.sg
Mr Afiz	Special Education Needs (SEN) Officer	mohamad_afizukil_meor_hashim@moe.edu.sg
Mr Stephen Soong	Education and Career Guidance (ECG)	Soong_Xuan_De@schools.gov.sg

Alternatively, you can scan the QR code below, fill in the details and let us get back to you, within 3 working days.

For urgent matters, please contact the school at 6894 1413.

In case of emergency, please contact the following hotlines:

999 – Police assistance
995 – Emergency medical services OR go to the A&E department of your nearest hospital
Alternatively, the following 24-hours hotline are available:

– Samaritans of Singapore (SOS) @ 1767

– IMH Emergency helpline @ 6389 2222

Listed below are some hotlines which might also be useful:

HOTLINES

Mental health and crisis support hotlines and contacts

Organisation/Agency	Type of Help	Contact
Samaritans of Singapore (SOS)	For crisis help or emotional distress	Ph: 1767 (24 hrs) Email: pat@samaritans.org.sos
IMH Mobile Crisis Service	For crisis help and mental well-being issues	Ph: 6389 2222 (24 hrs)
Singapore Association for Mental Health (SAMH)	Uplifting and promoting mental wellness in the community	Ph: 1800 283 7019 URL: Singapore Association for Mental Health : Mental Wellness for All (opens in new tab)
eCounselling (eC2)	Online one to one chat for youth issues	URL: ec2.sg – Fei Yue (opens in new tab) (Mon-Fri – 2pm-5.30pm)
Help123	Cyber Wellness Community Support	Ph: 1800 6123 123 URL: https://Help123 (opens in new tab)[resource:609:228448]
CHAT	Awareness of mental health; Access to mental health resources; Assess, a confidential and personalised mental health check for young persons between 16 and 30 years old.	Ph: 6493 6500; 6493 6501 Address: *Scape, 2 Orchard Link #05-05 Singapore 237978 12 – 9pm, Tuesday 2 – 9pm, Wednesday 12 – 9pm, Tuesday – Saturday (closed on public holidays) URL: CHAT Referral Form (For Myself) (opens in new tab)

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Self-Help Resources / Useful Readings

Counselling Booking Form